Protecting Your Data and Trust

KNET Broadband Co., Ltd., we are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, share, and protect your data when you use our Wifi Network and Fiber Network services. Please take a moment to read and understand this policy, as it explains the principles and practices we adhere to in handling your data.

**1. Information We Collect:

  • Personal Information: When you sign up for our services or interact with us, we may collect personal information, including your name, contact details, billing information, and account credentials.
  • Usage Data: We may collect data related to your use of our services, including internet usage, device information, IP addresses, and location data.
  • Customer Support: If you contact our customer support, we may record and retain information related to your inquiries and interactions for quality assurance and service improvement.

**2. How We Use Your Information:

  • Service Delivery: We use your information to provide and maintain our Wifi and Fiber Network services, including billing, network management, and customer support.
  • Communication: We may use your contact information to send service updates, notifications, and promotional materials related to our services. You can opt-out of promotional communications at any time.
  • Improvement and Analytics: We analyze usage data to enhance our services, troubleshoot technical issues, and optimize network performance.
  • Security: Your data is essential for network security. We use it to protect against fraudulent activities, network breaches, and unauthorized access.

**3. Sharing Your Information:

  • Third Parties: We may share data with trusted third-party service providers who assist us in delivering our services. These third parties are bound by confidentiality agreements and are only authorized to use your data for the purposes specified by us.
  • Legal Obligations: We may disclose your information to comply with legal obligations, such as responding to court orders or law enforcement requests.

**4. Data Retention:

  • We retain your data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to meet our legal obligations.

**5. Data Security:

  • We employ industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and access controls.

**6. Your Rights:

  • You have the right to access, correct, or delete your personal information held by us. You can also request information on how your data is used.
  • You can opt-out of promotional communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

**7. Children’s Privacy:

  • Our services are not intended for children under the age of 13. We do not knowingly collect or store personal information from children without parental consent.

**8. Updates to Privacy Policy:

  • We may update this Privacy Policy from time to time to reflect changes in our services or applicable laws. We will notify you of any significant updates through our website or other communication channels.

**9. Contact Us:

  • If you have questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact our Data Protection Officer at

At KNET Broadband Co., Ltd., we are dedicated to preserving your privacy and ensuring the security of your data. By using our services, you consent to the practices outlined in this Privacy Policy. We are committed to transparency and accountability in all matters related to your privacy.